Can I Get a Refund from MyFitnessPal? Step-by-Step Guide (2026)

You just got charged for another month (or year) of MyFitnessPal Premium and you want your money back. Maybe you forgot to cancel before the renewal date. Maybe the app is not working as expected. Maybe the features you are paying for are not worth the price. Whatever the reason, this guide covers every path to getting a refund, the realistic odds of success, and how long the process takes.

The key thing to understand upfront: MyFitnessPal itself does not usually handle refunds directly. In most cases, your payment went through Apple or Google, and that is where you need to request the refund. The process is different depending on how you subscribed.

How Did You Subscribe?

Before starting the refund process, figure out where your payment was processed:

• If you subscribed on an iPhone or iPad: Your payment went through Apple. Request the refund from Apple.
• If you subscribed on an Android device: Your payment went through Google Play. Request the refund from Google.
• If you subscribed on the MFP website: Your payment went directly to MyFitnessPal (or their payment processor). Contact MFP support.

Not sure? Check your email for a receipt from Apple, Google, or MyFitnessPal. You can also check your subscription list on your device (instructions below).

How to Get a Refund Through Apple (iPhone/iPad)

Apple handles all App Store subscription payments, and they have a dedicated refund process. Here is exactly how to request one:

Step-by-Step: Apple App Store Refund

1. Open a browser and go to reportaproblem.apple.com.
2. Sign in with the Apple ID you used to subscribe to MFP.
3. You will see a list of recent purchases. Find the MyFitnessPal Premium charge.
4. Tap or click "Report a Problem" next to the charge.
5. Select a reason from the dropdown. The most effective options are:
   • "I didn't intend to purchase this item" (if you forgot to cancel)
   • "The app doesn't work as expected" (if MFP has bugs or crashes)
   • "I didn't authorize this purchase" (only if this is genuinely true)
6. Add a brief explanation. Be honest and specific. For example: "I forgot to cancel before the annual renewal. I have not used the premium features in several months."
7. Submit the request.

What to Expect

• Response time: Apple typically responds within 48 hours, often faster.
• Approval rate: Apple is generally lenient with first-time refund requests, especially for recent charges (within the last 90 days).
• Refund method: The money goes back to your original payment method (credit card, Apple ID balance, etc.).
• Annual subscriptions: If you paid for a full year and are requesting a refund partway through, Apple may issue a partial refund or a full refund depending on how recently you were charged.

Tips for Success with Apple

• Request the refund as soon as possible after the charge. The sooner you act, the better your odds.
• If your first request is denied, you can appeal. Go back to reportaproblem.apple.com and submit again with more detail.
• Be polite and factual. "I was charged for a subscription I thought I cancelled" works better than a complaint about MFP's quality.

How to Get a Refund Through Google Play (Android)

Google's refund process is similar but has a few differences.

Step-by-Step: Google Play Refund

1. Open a browser and go to play.google.com/store/account/orderhistory.
2. Sign in with the Google account you used to subscribe.
3. Find the MyFitnessPal Premium charge in your order history.
4. Click the three-dot menu next to the charge and select "Request a refund" or "Report a problem."
5. Select a reason for the refund.
6. Add a brief explanation.
7. Submit.

Alternative: Refund Through the Google Play App

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon, then "Payments & subscriptions."
3. Tap "Budget & order history."
4. Find the MFP charge and tap it.
5. Tap "Request a refund."

What to Expect

• Response time: Google typically responds within 1-4 business days.
• Approval rate: Google is somewhat stricter than Apple for subscriptions, but first-time requests within 48 hours of the charge are usually approved automatically.
• The 48-hour window: If the charge happened less than 48 hours ago, your chances of an automatic refund are very high. After 48 hours, a human reviews the request.
• Refund method: Back to your original payment method, usually within 3-5 business days.

Tips for Success with Google

• Act within 48 hours if possible. Google's automated system is much more generous within this window.
• If denied, try contacting Google Play support directly through the "Help" section. A human reviewer may overturn the automated decision.
• Keep your explanation simple and factual.

How to Get a Refund Directly from MyFitnessPal

If you subscribed through the MFP website (not through an app store), you need to contact MFP's support team directly.

1. Go to support.myfitnesspal.com.
2. Navigate to the billing or subscription section.
3. Submit a support request explaining that you want a refund.
4. Include: your account email, the date of the charge, the amount, and the reason for the request.

What to Expect

• Response time: 3-7 business days.
• Approval rate: Varies. MFP's refund policy states that subscriptions are generally non-refundable, but they make exceptions on a case-by-case basis, especially for recent charges or technical issues.
• Refund method: Back to the payment method on file.

What Qualifies for a Refund?

While there is no guaranteed right to a refund for a digital subscription, these situations have the highest success rates:

Situation	Refund Likelihood	Best Path
Charged within last 48 hours, did not intend to renew	Very high	Apple or Google
Charged within last 14 days, minimal usage	High	Apple or Google
Charged within last 90 days, app not working	Moderate to high	Apple or Google
Charged more than 90 days ago	Low	Contact MFP directly
Used premium features extensively after charge	Low	Any path
Unauthorized charge (someone else used your account)	High	Apple, Google, or your bank
App crashes repeatedly, making premium unusable	Moderate	Apple or Google, cite technical issues

What If Your Refund Is Denied?

If both Apple/Google and MFP deny your refund, you have a few remaining options:

Contact your bank or credit card company. You can dispute the charge as a billing error or unwanted subscription renewal. This is called a chargeback. Be aware that chargebacks can result in your Apple ID or Google account being flagged, so use this as a last resort.

File a complaint with consumer protection. In the EU, you have a 14-day right of withdrawal for digital purchases under certain conditions. In the US, the FTC handles complaints about subscription billing practices.

Learn from it. Set a calendar reminder 2-3 days before any subscription renewal date. This gives you time to cancel if you decide not to continue.

How to Prevent Unwanted Charges in the Future

The most common reason people request refunds is not that the app was bad. It is that they forgot the subscription was active. Here is how to avoid this:

1. Check your subscriptions right now. On iPhone: Settings, then your name, then Subscriptions. On Android: Play Store, then your profile, then Payments & subscriptions, then Subscriptions.
2. Cancel subscriptions you are not actively using. You can usually keep access until the end of the current billing period even after cancelling.
3. Set calendar reminders. When you subscribe to anything with a free trial or annual billing, immediately set a reminder for 2 days before the renewal date.
4. Use a virtual card or privacy card for subscriptions you are testing. Services like Privacy.com let you set spending limits and pause cards easily.

Before You Re-Subscribe to Anything

If you successfully got your refund and you are considering subscribing to a different nutrition tracker, take a moment to think about what frustrated you in the first place. The goal is to avoid ending up in the same situation six months from now with a different app.

Here is what to look for:

Transparent pricing with no surprises. The price you see should be the price you pay. No introductory rates that jump after 3 months, no features hidden behind a higher tier.

A free trial that lets you actually test the app. You should be able to use the core features — food logging, barcode scanning, nutrient tracking — before entering payment information.

Easy cancellation. If an app makes it easy to cancel, it tells you they are confident enough in the product to let you leave without friction.

No aggressive upselling. If a free tier exists mostly to show you popups about the paid version, that is a sign you will eventually feel pressured to pay for something you may not need.

Options Worth Considering

Nutrola offers a free trial with full access to its core features: AI-powered photo, voice, and barcode logging, a verified database of 1.8 million+ foods, 100+ nutrient tracking, Apple Watch and Wear OS support, and recipe import. After the trial, it costs 2.50 EUR per month. No ads on any tier, no annual lock-in tricks. It is used by over 2 million people across 15 languages.

FatSecret is genuinely free for basic calorie and macro tracking. If you are looking to track without paying anything, it is a legitimate option. The trade-off is ads and a smaller set of tracked nutrients.

Cronometer is excellent for micronutrient detail. Its free tier is limited, and the premium price is moderate. Worth considering if nutrient depth is your priority.

The right choice depends on what matters to you. If you just want basic calorie tracking and do not want to pay, FatSecret works. If you want depth without the bloat, Nutrola and Cronometer are both strong options at different price points. The important thing is to try before you commit, read the cancellation policy before you subscribe, and set a reminder before any renewal date.

Refund Request Checklist

Quick reference for getting your MyFitnessPal refund:

1. Determine where you subscribed (Apple, Google, or MFP website).
2. Request the refund through the correct channel as soon as possible.
3. Be honest and specific about your reason.
4. If denied, appeal once with more detail.
5. If still denied, consider a bank dispute as a last resort.
6. After resolving, check and clean up all your active subscriptions.
7. Set calendar reminders for any future subscription renewals.