How to Cancel Your Noom Subscription (Step-by-Step for iOS, Android, and Web)

Noom charges between $59 and $70 per month depending on your plan, and many users report difficulty cancelling. Whether the coaching did not live up to expectations, the psychology-based lessons stopped feeling useful, or the price simply does not fit your budget anymore, you deserve a clear path out. This guide covers every cancellation method step by step, explains what happens to your account afterward, and addresses the most common billing problems Noom subscribers run into.

Before You Cancel: Important Things to Know

Noom subscriptions auto-renew. If you signed up through the Noom app or website, you may be billed directly by Noom. If you signed up through Apple's App Store or Google Play, your subscription is managed by those platforms instead. The cancellation process differs depending on how you originally subscribed, so you need to identify your billing source first.

How to check who bills you:

• Look at your email for the original Noom purchase confirmation. If it came from Apple or Google, cancel through them.
• Check your bank or credit card statement. If the charge says "Apple.com/bill" or "Google*Noom," cancel through the respective app store.
• If the charge says "Noom Inc" or similar, cancel through Noom directly.

Also note that cancelling does not trigger an automatic refund. If you want your money back for an unused portion, you will need to request that separately.

How to Cancel Noom on iPhone (iOS)

If you subscribed through the Apple App Store, Noom cannot cancel your subscription — only Apple can. Here is how:

1. Open the Settings app on your iPhone.
2. Tap your name at the very top (your Apple ID).
3. Tap Subscriptions.
4. Find Noom in the list of active subscriptions and tap it.
5. Tap Cancel Subscription.
6. Confirm the cancellation when prompted.

Your access continues until the end of your current billing period. After that date, you will no longer be charged.

Alternative method using the App Store:

1. Open the App Store app.
2. Tap your profile icon in the top-right corner.
3. Tap Subscriptions.
4. Select Noom and tap Cancel Subscription.

If Noom does not appear in your Apple subscriptions, your subscription is managed directly by Noom, not Apple. Skip to the "Cancel Through Noom's Website" section below.

How to Cancel Noom on Android

If you subscribed through Google Play:

1. Open the Google Play Store app.
2. Tap your profile icon in the top-right corner.
3. Tap Payments & subscriptions.
4. Tap Subscriptions.
5. Find Noom and tap it.
6. Tap Cancel subscription.
7. Follow the prompts and confirm.

Just like iOS, your access continues through the end of the current billing cycle.

If Noom does not appear in your Google Play subscriptions, you subscribed directly through Noom. Use the website method below.

How to Cancel Through Noom's Website or App

If Noom bills you directly, you need to cancel through their system:

Through the Noom app:

1. Open the Noom app.
2. Tap Settings (gear icon, usually in the top corner).
3. Scroll down and tap Subscription or Manage Subscription.
4. Tap Cancel Subscription.
5. Noom will likely show retention offers (discounts, pauses). If you want to fully cancel, keep selecting the cancel option through each screen.
6. Confirm the cancellation.

Through the Noom website:

1. Go to noom.com and log in.
2. Click your profile or account settings.
3. Navigate to Subscription or Billing.
4. Click Cancel Subscription.
5. Work through the retention flow (Noom typically offers a discount or pause before letting you cancel).
6. Confirm.

Important: Noom's cancellation flow includes multiple screens designed to convince you to stay. You may see offers like "Stay for 50% off" or "Pause for a month instead." If you want to cancel, keep clicking through until you see a confirmation screen.

What Happens After You Cancel Noom

Here is what to expect once your cancellation goes through:

What You Keep	What You Lose
Access until billing period ends	1-on-1 coaching sessions
Basic app access (limited)	Full curriculum and lessons
Weight log history (view only)	Group support features
	Food logging features
	Personalized meal plans

After your subscription period ends, Noom's free tier is extremely limited. You essentially lose access to everything that made the app useful — the coaching, the curriculum, the meal plans, and the detailed tracking features.

Download or screenshot anything you want to keep before your subscription expires. Noom does not provide a comprehensive data export tool, so if you have notes, recipes, or weight history you want to preserve, save them manually.

Common Noom Cancellation Issues (and How to Fix Them)

"I cancelled but I am still being charged"

This is the most frequently reported Noom billing issue. Common causes:

• You cancelled in the app but not through your actual billing source. Deleting the Noom app does not cancel your subscription. Neither does cancelling through Noom if Apple or Google manages your billing. Double-check with all three (Apple/Google/Noom).
• Your cancellation did not fully process. Go back and verify. On iOS, check Settings → Apple ID → Subscriptions. On Android, check Play Store → Subscriptions. Look for an "Expires on [date]" confirmation.
• You have multiple Noom subscriptions. Some users accidentally create duplicate subscriptions through different billing methods. Check all sources.

"The cancel button is not working"

Try these steps:

1. Force-close the app and reopen it.
2. Try cancelling through a different method (website instead of app, or through your app store).
3. Contact Noom support directly at noom.com/support.
4. If all else fails, contact Apple Support or Google Play Support to cancel on the billing side.

"I want a refund"

Noom's refund policy varies. Here is your best approach:

• Within 14 days of signup: Noom generally offers refunds during this window. Contact their support team.
• After 14 days: Refunds are harder to get but not impossible. Email Noom support explaining your situation. Be polite but clear.
• If billed through Apple: Request a refund at reportaproblem.apple.com.
• If billed through Google: Request a refund through Google Play's refund page.
• Disputed charges: If Noom charges you after a confirmed cancellation, you have grounds for a chargeback through your bank or credit card company. Save your cancellation confirmation as evidence.

Why People Leave Noom

Understanding why you are cancelling can help you figure out what to look for next. The most common reasons Noom subscribers leave:

The price. At $59-$70 per month, Noom is one of the most expensive nutrition and wellness apps on the market. That is $700-$840 per year for what many users describe as lessons they stop reading after the first month.

The coaching feels generic. Noom's coaches handle hundreds of users simultaneously. Many subscribers report that responses feel templated rather than personalized.

The food database is unreliable. Noom uses a user-contributed food database, which means calorie and nutrient counts can vary wildly for the same food item. For serious trackers, this undermines the entire purpose of logging.

The color-coded food system oversimplifies nutrition. Categorizing foods as green, yellow, or red does not account for individual nutritional needs, macronutrient targets, or the nuance of a balanced diet.

The daily lessons become repetitive. Most users report that the psychology-based curriculum feels valuable for the first few weeks but becomes repetitive and padded after that.

What to Use Instead of Noom

If you are cancelling Noom, here are three alternatives worth considering, depending on what you are actually looking for:

Nutrola — Best for Serious Tracking at a Fraction of the Price

If the reason you are leaving Noom is the price, the unreliable database, or the lack of real tracking depth, Nutrola addresses all three. It costs €2.50 per month after a free trial — roughly 25 to 30 times less than Noom. Instead of a color-coded food system, you get actual nutritional data: over 100 nutrients tracked from a verified database of 1.8 million foods. The AI logging is genuinely useful — snap a photo of your meal, scan a barcode, or just tell it what you ate using voice input, and it logs everything accurately. It runs on Apple Watch and Wear OS, supports recipe import, and is available in 15 languages. With 2 million users and a 4.9 rating, it has earned its reputation. No ads on any tier.

FatSecret — Best Free Option

If budget is the primary concern and you want something completely free, FatSecret provides solid basic calorie and macro tracking at no cost. The interface is not as modern, and you will not get AI-powered logging or deep micronutrient data, but the core tracking works.

Lose It — Best Middle Ground

Lose It offers a functional free tier for basic calorie tracking, with a premium tier at about $39.99 per year for additional features like macronutrient breakdowns and meal planning. It is a solid option if you want more than FatSecret but less complexity than a full-featured tracker.

Frequently Asked Questions

Can I cancel Noom at any time?

Yes. Noom subscriptions can be cancelled at any time. However, you will not receive a prorated refund for the remaining days in your billing period — your access simply continues until the current cycle ends.

Does deleting the Noom app cancel my subscription?

No. Deleting the app does not cancel your subscription or stop charges. You must cancel through your Apple ID, Google Play account, or Noom's website/app settings.

How do I know if my Noom cancellation went through?

Check for a confirmation email from Noom, Apple, or Google. You can also verify by checking your subscriptions in iOS Settings or Google Play Store — a successfully cancelled subscription will show an expiration date instead of a renewal date.

Can I pause my Noom subscription instead of cancelling?

Noom sometimes offers a pause option during the cancellation flow. This temporarily stops billing (usually for one month) but keeps your account active. If you are unsure about cancelling permanently, this can be a reasonable middle step — just set a reminder to cancel before the pause ends if you decide not to continue.

Will I lose all my data if I cancel Noom?

You will retain limited access to some of your data through the free tier, but most features become inaccessible. There is no comprehensive export tool, so save anything important before your subscription ends.

How long does it take for a Noom refund?

If approved, refunds typically take 5-10 business days to appear on your statement. Refunds processed through Apple or Google may follow different timelines based on their policies.

---

Cancelling any subscription should be straightforward, and you should never feel locked into a service that is not working for you. Whatever you decide to use next — or even if you take a break from nutrition apps entirely — the habits and awareness you built while tracking do not disappear when you hit the cancel button.