Question 1

Does Nutrola work offline?

Accepted Answer

Nutrola needs a connection for AI logging, barcode scanning, and food search. Basic entries (water, weight, Saved Foods) save offline and sync later.

Question 2

Getting started with Nutrola

Accepted Answer

Set up your Nutrola profile, pick a goal, log your first meal from the + Log tab, and track your day on the Home and Progress tabs.

Question 3

How to change the app language

Accepted Answer

Open your Nutrola Profile, tap Language under Preferences, and pick one of 20 languages; the app applies your choice right away.

Question 4

How to contact us

Accepted Answer

Reach Nutrola from Profile/Settings → Support & Legal → Contact us to chat with our support assistant, or email support@nutrola.app directly.

Question 5

How to switch between Light and Dark mode

Accepted Answer

Nutrola has Light and Dark themes under Profile > Preferences > Appearance; pick one manually, as there is no system-follow option.

Question 6

Which devices and platforms Nutrola supports

Accepted Answer

Nutrola runs on both iPhone (iOS) and Android. A few features like Apple Health, the widget, and Apple Watch are iPhone-only.

Question 7

Barcode won't scan

Accepted Answer

Allow camera access, improve lighting and steadiness, and if Nutrola can't find the product, tap Describe it instead to log it another way.

Question 8

Correct an AI meal with 'Fix Result' (tell it what's wrong)

Accepted Answer

Tap 'Fix Result' on a meal and type what was off, like 'I only ate half'. Nutrola re-runs the analysis and updates the calories, macros, and ingredients.

Question 9

Create your own food (custom food) and reuse it

Accepted Answer

Yes. In Nutrola's Search Food screen, open the My foods tab and tap Create Your Food to save a food with your own calories and macros, then log it anytime.

Question 10

Edit a meal's calories, protein, carbs, or fat by hand

Accepted Answer

Yes, tap the calorie or a macro value on a Nutrola meal to open Edit Calories, Protein, Carbs, or Fat, type the number, and tap Done.

Question 11

Edit or delete a logged meal

Accepted Answer

Tap a logged meal to open it, then fix its calories, macros, or ingredients (AI meals) or change the portion (barcode), or tap the trash icon to delete it.

Question 12

Edit, add, or remove ingredients in a scanned meal

Accepted Answer

Open an AI-scanned meal, then tap an ingredient to edit it, tap Add More to add one, or swipe an ingredient to delete it; totals update automatically.

Question 13

How Nutrola's AI calorie counting works

Accepted Answer

Nutrola sends your meal photo or description to its servers, identifies the ingredients, and returns editable calorie and macro estimates.

Question 14

How to import a recipe from a link

Accepted Answer

On Nutrola's Recipes tab, tap the share/import icon, paste a TikTok, Instagram, or YouTube recipe link, and tap Analyze Recipe to get its nutrition.

Question 15

How to log a meal

Accepted Answer

Tap the center + in Nutrola's tab bar, then Scan Food, Scan Barcode, or Describe Food to log a meal in seconds.

Question 16

Log a meal from a photo already in your gallery

Accepted Answer

Yes. In Nutrola's Scan Food camera, tap the gallery icon next to the shutter to pick an existing photo, and it is analyzed just like a live capture.

Question 17

Log from the food database, your foods, and saved foods

Accepted Answer

Open Search Food from the + menu to search Nutrola's food database, then switch tabs for Food Library, My foods, and Saved foods.

Question 18

Logging drinks and liquids (ml / fl oz)

Accepted Answer

Scanned drinks log in your volume unit (ml, or fl oz on imperial); reopen the meal and switch among Serving, ml, fl oz, or Total Package.

Question 19

My photo isn't being recognized

Accepted Answer

Nutrola's AI reads your meal photo on its servers, so use clear light, frame the whole plate, and edit or re-describe if a result looks off.

Question 20

Rename a logged meal

Accepted Answer

Yes, you can rename an AI-analyzed meal in Nutrola: open it, tap the name, type a new one, and tap Update.

Question 21

The calorie or macro estimate looks wrong

Accepted Answer

Nutrola's AI photo and voice estimates are editable: correct the calories or macros, edit ingredients, or tap Fix Result to re-analyze.

Question 22

Why can't I change the serving size of a photo-scanned meal?

Accepted Answer

Nutrola's AI photo and Describe Food meals are stored on a fixed 100g basis, so adjust the amount by editing the numbers or using Fix Result.

Question 23

Change your calorie goal and macro targets

Accepted Answer

In Nutrola, open Profile/Settings, tap Edit Nutrition Goals, and edit your calorie, protein, carbs, and fat values; they save automatically.

Question 24

Does logging a workout increase my calorie budget?

Accepted Answer

Yes, by default. Nutrola adds your burned calories to your daily goal; turn off 'Add exercise calories' in Preferences to keep the goal fixed.

Question 25

How do I change my goal weight?

Accepted Answer

In Nutrola, open Profile > Personal Details, tap Change Goal on the Goal Weight card, pick a new weight, and tap Save.

Question 26

How do I set my step, water, sleep, and calories-burned goals?

Accepted Answer

Open Profile, Personal Details, then under Daily Goals tap Step, Water, Sleep, or Calorie Burn Goal and enter a value. Each saves on its own.

Question 27

How do I switch between metric and imperial units?

Accepted Answer

Open the Nutrola Profile tab, go to Personal Details, tap Unit System, choose Metric or Imperial, then Save.

Question 28

How does Nutrola calculate my starting calorie and macro goals?

Accepted Answer

Nutrola estimates your metabolism, scales it by activity, adjusts for your goal and pace, then splits the result into protein, fat, and carbs.

Question 29

Is there a minimum or maximum I can set for calories or macros?

Accepted Answer

Nutrola's Edit Nutrition Goals fields accept any number with no minimum or maximum, so double-check what you type since the app won't warn you.

Question 30

Why didn't my calorie goal change after I updated my weight or goal weight?

Accepted Answer

Nutrola sets your goals once during onboarding and doesn't recalculate them when you edit Personal Details, so adjust them yourself in Edit Nutrition Goals.

Question 31

Editing or deleting water, weight, exercise and body-fat entries

Accepted Answer

Delete a logged workout by swiping its card or using the trash icon; fix a weigh-in or body-fat entry by re-logging that day.

Question 32

How do I record a weigh-in and view my weight history in Nutrola?

Accepted Answer

Open Nutrola's Weigh-in screen, type your weight in kg or lbs, tap Save Weight, then open Weight History to see every entry over time.

Question 33

How to track water intake

Accepted Answer

Set a daily water goal on Nutrola's Home Water card, then log glasses with one tap using the Glass, Bottle, and Large quick-add buttons.

Question 34

Importing workouts from Apple Health

Accepted Answer

On iOS with Apple Health connected, Nutrola automatically imports your recent HealthKit and Apple Watch workouts into your exercise log.

Question 35

Logging exercise and calories burned

Accepted Answer

Open Log Exercise to describe a workout by voice or text, pick an activity with intensity and duration, or enter calories burned directly.

Question 36

Setting up intermittent fasting

Accepted Answer

Open the Intermittent fasting card in Nutrola, set when you start and stop eating, pick a plan from 12:12 to 20:4, then tap Start fast.

Question 37

Tracking body fat percentage

Accepted Answer

Open the Body Fat Percentage card on the Progress tab, pick a value from 3.0% to 60.0%, and save it to your body-fat history.

Question 38

Apple Watch step and calorie tracking

Accepted Answer

Nutrola reads your Apple Watch steps and active calories through Apple Health, so once Apple Health is connected no separate watch setup is needed.

Question 39

Deleting a meal in the app does not remove it from Apple Health

Accepted Answer

Nutrola can add meals, water, and workouts to Apple Health but cannot delete them, so remove leftover entries manually in the Apple Health app.

Question 40

Exactly what data Nutrola reads from and writes to Apple Health

Accepted Answer

Nutrola reads activity, body, and nutrition data from Apple Health and writes back your weight, body fat, water, calories, macros, and workouts.

Question 41

Health sync on Android (Google Health Connect)

Accepted Answer

On Android, Nutrola syncs steps, weight, body fat, calories, and meals through Google Health Connect. Water does not sync to Health Connect.

Question 42

How Nutrola decides your current weight when a scale and the app disagree

Accepted Answer

Nutrola uses the most recent measurement by date, whether it came from your smart scale via Apple Health or an in-app weigh-in.

Question 43

How to add the Nutrola home screen widget (iOS)

Accepted Answer

The Nutrola home screen widget is iOS-only; add it by long-pressing your Home Screen, tapping Add Widget, and choosing Nutrola.

Question 44

How to install the Apple Watch app

Accepted Answer

On iOS, open Nutrola's Profile, go to Health & Devices, tap Install next to Apple Watch, and add Nutrola in Apple's Watch app.

Question 45

Sync with Apple Health (iOS)

Accepted Answer

On iPhone, open Profile, find the Health & Devices section, and tap Connect on the Apple Health row to set up two-way syncing.

Question 46

When Apple Health sync happens (and why nothing imports during onboarding)

Accepted Answer

Nutrola pulls Apple Health weight and body fat on launch, on foreground, on the Progress tab, and at weigh-in, but only after onboarding.

Question 47

Do water and exercise logs count toward my streak?

Accepted Answer

No. Only logging a meal advances your Nutrola streak. Water and exercise are tracked separately and do not keep the streak going.

Question 48

Gems: what they are and how to earn them

Accepted Answer

Gems are Nutrola's in-app reward currency, earned for logging and keeping your streak, and spent on streak freezes and revives.

Question 49

How streaks work

Accepted Answer

Log at least one meal each day to build a Nutrola streak; a missed day resets it only if you have no streak freeze to cover the gap.

Question 50

Reviving a streak after you lose it

Accepted Answer

If only 1 or 2 days were missed, Nutrola's streak-broke screen offers a paid Revive that spends gems to restore your full streak.

Question 51

Streak freezes (snowflakes): how they protect your streak

Accepted Answer

A Nutrola streak freeze (snowflake) auto-covers a missed day; you get one free, can buy more for 100 gems, and hold up to 2.

Question 52

Streak milestone rewards (7, 30, 100 days)

Accepted Answer

Hitting a 7, 30, or 100-day Nutrola streak each grants a one-time gem bonus (25, 100, 500) plus a bonus streak freeze.

Question 53

Why do I have two different streaks in Nutrola?

Accepted Answer

Nutrola tracks two separate streaks: your meal-logging streak and a class streak for finishing lessons in the learning path.

Question 54

Do water reminders stop once I hit my goal?

Accepted Answer

Yes. Once your logged water reaches your daily goal, Nutrola cancels all remaining water reminders for that day.

Question 55

How do I turn off just fasting (or just water) reminders?

Accepted Answer

On Nutrola's Notifications screen, turn off the Fasting reminders (or Water reminders) switch on its own to silence only that category.

Question 56

I tapped 'Don't Allow' on notifications - how do I fix it?

Accepted Answer

Once you deny the permission, Nutrola can't ask again, so re-enable notifications for Nutrola in your device Settings, then reopen the app.

Question 57

Reminders and notifications

Accepted Answer

Turn meal, fasting, and water reminders on or off in Profile/Settings > Notifications; delivery also depends on your device's system permission.

Question 58

What is the 'We miss you' notification?

Accepted Answer

Nutrola's 'We miss you' push is an inactivity nudge sent from the server after a few days without logging a meal.

Question 59

What reminders does Nutrola send and when?

Accepted Answer

Nutrola sends meal, water, and fasting reminders at set times, plus an occasional we-miss-you nudge, all of which you can turn on or off.

Question 60

Why didn't I get a meal reminder today?

Accepted Answer

Nutrola's meal reminder is cancelled the moment you log a meal that day, so it only appears on days you haven't logged anything yet.

Question 61

Cancel your subscription on Android

Accepted Answer

Nutrola Android subscriptions are billed by Google Play, so cancel in the Play Store under Payments & subscriptions, not inside the app.

Question 62

Cancel your subscription on iPhone or iPad

Accepted Answer

Nutrola subscriptions on iPhone or iPad are billed by Apple, so cancel them in Settings > your name > Subscriptions, not inside the app.

Question 63

Compare Nutrola plans

Accepted Answer

Every paid Nutrola option unlocks the same Premium features; you choose monthly, yearly (with a 3-day trial), discounted yearly, or one-time Lifetime.

Question 64

Do all paid plans unlock the same features

Accepted Answer

Yes. Every paid Nutrola plan unlocks the same Nutrola Premium features; the plans differ only in length and price, not in what you can use.

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